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Mercedes Windshield Replacement What to Expect During the Process

Mercedes Windshield Replacement: What to Expect During the Process

Your Mercedes-Benz is likely your pride and joy, so needing windshield repairs or a full replacement can be stressful. However, immediate action is crucial because MB windshield glass plays a crucial role in ADAS systems and structural integrity.

Luckily, replacing your Mercedes windshield is far less stressful when you know what to expect. In this blog, we’ll dive into the entire windshield replacement process, from the initial damage assessment to having your new windshield installed by experts.

When To Have Your Windshield Replaced

There are many signs that your windshield may need replacement. If you notice one or more of these, you should bring your Mercedes in for immediate repair:

  • Chips and Cracks: A chipped or cracked windshield is one of the most obvious signs that you need replacement. Even minor cracks and chips can spread quickly due to temperature changes, road vibrations, or the vehicle’s movement. As they spread, the structural integrity of the glass and functionality of ADAS systems can be compromised.
  • Obstructed View: Whether caused by simple pitting over time or large cracks, having an obstructed view while driving is extremely dangerous. If you struggle to see clearly through your windshield while driving, it’s time for immediate repairs.
  • Glass Shards: Noticing loose glass fragments in and around your vehicle is a sign that you need an immediate windshield replacement job. Broken glass poses a significant safety hazard, and indicates that your windshield is severely compromised.
  • Inspection Failure: Everyone dreads their annual inspection, but if your vehicle fails due to windshield damage, it’s a clear sign that immediate repairs are needed. Windshields that don’t meet regulatory standards for safety and visibility require repairs to ensure compliance.

Mercedes Auto Glass Replacement: Step-by-Step Process

When working with experts like European Auto Glass, you can expect high-quality, transparent, and predictable installation procedures. Step-by-step, here’s what you can expect when we install new glass on your Mercedes:

1. Initial Damage Assessment

The first step to any Mercedes windshield replacement is an initial assessment. Certified technicians will analyze the structural damage to your vehicle, as well as troubleshoot any issues with ADAS caused by the windshield being compromised. During this time, we’re open and transparent about what we find, how long it may take to fix, and potential costs.

2. Working With Insurance

Once you approve your potential costs, we will submit the estimate to your insurance company. Don’t worry about too much back and forth here. We are a preferred provider of most major insurance companies and will work on your behalf to get you approved.

3. Damaged Windshield Removal

After approval from both you and your insurance company, certified technicians will carefully remove the damaged windshield. This process involves using specialized tools to avoid scratching or damaging the vehicle’s frame, providing a smooth, clean surface for the new windshield.

4. Surface Cleaning and Inspection

Before installation, we ensure that the impacted area is free from rust, debris, or other issues that could affect the new windshield’s seal or structural integrity. Any issues found will be addressed immediately, guaranteeing optimal adhesion and performance.

5. Installation of New Windshield

Using manufacturer-approved adhesives, we position and install the new windshield precisely.

6. Sensor and ADAS Calibration

After your new windshield is installed, we thoroughly recalibrate all sensors and ADAS systems, including rain sensors, lane assist, adaptive cruise control, and more. Both static and dynamic calibration methods may be used during this process.

7. Above and Beyond Quality Control

We save all the details for last, once all other components are fixed and assembled. At this stage, we will test the integrity and functionality of the new installation before ensuring your vehicle is looking good. Take it from our reviews when we say you’ll receive a new-car-level clean.

Mercedes Auto Glass Replacement Step by Step Process scaled

How Long Does The Windshield Replacement Process Take?

Remember that Mercedes vehicles include many advanced features, that can prolong the typical replacement process. Overall, how long this process takes depends on a few different variables, including:

  • The level of damage or specific issue
  • Pending approvals from insurance companies
  • ADAS troubleshooting and recalibration

At EAG, we’ll provide you with an estimated timeline following a detailed evaluation. Our number one priority will always be to provide you with a safe and proper repair while delivering a premium customer experience.

How Much Do Windshield Replacements Cost?

Unlike other vehicles, Mercedes vehicles include custom sensors and ADAS systems that can complicate the installation process, increasing overall costs. Here are some examples of what goes into your repair costs:

  • Level of Damage. A vehicle with body damage or a compromised ADAS system will cost more than one where only a simple replacement is required.
  • Auto Insurance. The more of a repair that your auto insurance can cover, the less you can expect to pay out of pocket.
  • Labor Costs. Every repair shop will factor in labor costs for their workers.

The Role of Your Insurance Company

Whether your Mercedes has been damaged by severe weather conditions or an unfortunate collision, reaching out to your insurance company is an important step in the process. They will assess your coverage and determine what repairs or replacements are included under your policy.

European Auto Glass (EAG), will work closely with your insurance provider to streamline the claims process. From submitting estimates to handling approvals, we manage the claim process for you, so you can focus on getting back on the driver’s line with minimal hassle.

Trust European Auto Glass For Mercedes Benz Windshield Replacement

Ensuring a functional Mercedes windshield is crucial for vehicle safety, emphasizing the importance of selecting the right auto glass company for repair and replacement services. At European Auto Glass, not only will we maintain the functionality of your advanced systems, but also ensure your vehicle retains its safety and structural integrity.

We offer certified technicians, comprehensive warranties, and convenient mobile services. As a preferred provider for major insurers, we have extensive experience repairing and replacing glass for a variety of luxury and non-luxury vehicles.

Contact us today at (602) 705-0911 and [email protected], or visit our shop located at 927 E Curry Rd – Tempe, AZ.

WHY CHOOSE EAG

Locally Owned & Operated

At European Auto Glass, we take pride in being a locally owned and operated business in the Greater Phoenix Area. With this comes a unique understanding of our Arizona customers that compliments our extensive knowledge of European makes and models.

Mobile Repair Services

Access our auto glass services conveniently with comprehensive mobile repair services. We bring our expertise to your doorstep, offering mobile windshield replacement and other services at your location. Whether you're at home or work, our mobile services ensure a time-saving, hassle-free experience.

Premium Auto Glass

Luxury vehicles demand premium auto glass, and we deliver nothing less. When we handle your make and model, we use only the best materials including OEM (Original Equipment Manufacturer) glass for luxury vehicles. These windshield replacements and repairs will easily meet and exceed the expectations of your insurance company.

Quality Service

We know your car is your baby, which is why we provide the best Phoenix windshield replacement services. Your premium glass will be installed by our certified auto glass technicians, meeting only the highest standards of quality and safety.

Award Winning Certified Techs

Speaking of our techs, our team of award-winning professionals is unmatched. We continually invest in training and certification programs to keep in touch with the latest industry advancements. Have a luxury car with advanced driver assistance systems (ADAS)? Don’t worry, we’ve been trained to handle it all!

"Customer First" Experience

We take customer service to the next level. From your free quote to the final stages of windshield replacement and repair, we are determined to exceed expectations. Your satisfaction is our ultimate goal, and we are dedicated to providing a service worthy of your prized vehicle.

Get Your Auto Glass Quote Today!

Searching for windshield repair or replacement services? Look no further than European Auto Glass! Our Same Day in Shop and Mobile Services cover the entire Phoenix-Metro area. Rest assured, our certified and award-winning technicians provide top-notch service, and every glass install comes with our Nationwide Lifetime Warranty. Contact us today for a complimentary quote!