Privacy
Policy
Information We Collect
We may collect and process the following types of information:
1. Personal Information
When you fill out forms on our Site, request services, or contact us, we may collect the following:
- Full Name
- Email Address
- Phone Number
- Vehicle Information (e.g., make, model, and year)
- Insurance Information (if applicable)
- Address (for mobile repair services)
2. Non-Personal Information
We may collect non-personal data automatically, such as:
- IP address
- Browser type and version
- Device type
- Pages visited and time spent
- Referring website
- Cookies and similar tracking technologies
3. Payment Information
If you make a payment through our Site, your payment details are processed securely through third-party payment processors. We do not store or have access to your payment card details.
4. How We Use Your Information
We use the information we collect for the following purposes:
- To provide our services, including auto glass repair or replacement.
- To contact you regarding appointments, quotes, or inquiries.
- To process payments and handle billing.
- To improve our website, services, and customer experience.
- To comply with legal obligations and protect against fraudulent activities.
- To send promotional offers, if you have opted in to receive them.
5. Sharing Your Information
We do not sell, trade, or rent your personal information to others. However, we may share your information in the following circumstances:
- Service Providers
We may share your data with third-party vendors who assist in providing services, such as payment processors or mobile repair technicians. - Insurance Companies
If applicable, we may share your information with your insurance provider to process claims or verify coverage. - Legal Compliance
We may disclose information if required to comply with legal obligations or respond to valid requests from law enforcement or government authorities. - Business Transfers
In the event of a merger, sale, or reorganization, your information may be transferred to the new entity.
6. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance your experience on our Site. These technologies help us analyze web traffic, improve our services, and remember your preferences.
You can adjust your browser settings to refuse cookies or notify you when cookies are being used. However, disabling cookies may affect the functionality of our Site.
7. Data Retention
We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, resolve disputes, and enforce our agreements.
8. Your Rights
Depending on your jurisdiction, you may have the following rights regarding your personal data:
- Access: Request access to the personal information we hold about you.
- Correction: Request correction of inaccurate or incomplete information.
- Deletion: Request the deletion of your personal data, subject to legal or contractual obligations.
- Data Portability: Receive a copy of your data in a machine-readable format.
- Opt-Out: Withdraw consent to marketing communications at any time.
To exercise these rights, please contact us using the information below.
9. Third-Party Links
Our Site may contain links to third-party websites. We are not responsible for the privacy practices or content of these external websites. We encourage you to review the privacy policies of these websites before providing any personal information.
10. Data Security
We implement reasonable technical, administrative, and physical safeguards to protect your data against unauthorized access, disclosure, alteration, or destruction. However, no data transmission or storage system can be guaranteed to be 100% secure. Use our Site at your own risk.
11. Children’s Privacy
Our services are not directed to individuals under the age of 13, and we do not knowingly collect personal information from children. If we learn that we have inadvertently collected information from a child, we will delete it promptly.
12. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We encourage you to review this page periodically for any updates. Continued use of the Site after any changes constitutes your acceptance of the updated policy.
This Privacy Policy reflects our commitment to safeguarding your data and providing transparency in our operations. Thank you for trusting European Auto Glass with your information.
Contact Us
If you have any questions about this Privacy Policy or how we handle your personal information, please contact us
European Auto
Address: 927 E Curry Rd, Tempe, AZ 85288
Phone: (602) 715 – 0911
Email: [email protected]
